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This blog is intended to be a governance resource and source of current governance commentary, offered by a corporate governance academic engaged in research, teaching and other ongoing academic activities. There is a very public element to the governance field, and it is hoped that this blog will contribute to the public discussion of current governance issues. It is also hoped that it will address a need in the governance field by presenting a holistic online approach to the topic. There is a rapid rate of change in the field of governance (public, private, government and not-for-profit entities) and developments in internet technology move swiftly. This governance blog offers resources for a broad variety of stakeholders including: [...more]




Labatt has a right to protect its brand and image

Let me defend Labatt for a moment. A media outlet – or anyone else – cannot as a matter of law publish a photograph containing a Labatt product or logo without permission of the trademark owner, and certainly not a photo with a Labatt product being held up by an accused killer whose picture is now recognizable all over the world.

The association and brand impairment is unambiguous when you see the picture. The accused is holding up the beer bottle tilted towards to the camera, where the Labatt label is front and center and unmistakeable. Labatt would be fully within its rights to seek an immediate injunction enjoining further publication of the photo and suing for monetary damages to its brand. I am surprised it has not done so already.

Labatt – and any other company – has the absolute right to protect the unauthorized publication of its trademark brand and image. For beer companies in particular, they spend millions of dollars in advertising and marketing. In the age of social media, where hashtags are a click away, satire and humor does not excuse the original impairment. The original publication could have been cropped or blurred out without the Labatt product appearing, or another photo could have been used. The fact is the beer, with the bright blue color and label, made the photo immediately more recognizable and viewed. It was included for this reason, with the media outlet with broad circulation trading on reputation and brand it does not own.

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Shareholder Spring and A New Model of Corporate Governance

Shareholder activism at CP Rail, Yahoo, Research in Motion, Chesapeake Energy and BMC Software continues, trying to prevent the destruction of billions of dollars of shareholder value. Shareholders rejected Citigroup’s, Aviva’s, Knight Capital’s, FirstMerit’s and Cairn Energy’s executive pay packages. Activists and hedge funds such as Bill Ackman at Pershing Square, Dan Loeb of Third Point Capital, Vic Alboini at Jaguar Financial Corp., Paul Singer at Elliot Management and Carl Icahn reveal defects in the current corporate governance system. What do they all have in common? And are boards listening?

I wrote in an earlier blog that Canada’s current governance guidelines from 1994 and 2005 are outdated. They, as well as other guidelines, underemphasize value creation, shareholder accountability and competencies of boards. My LinkedIn group, Boards and Advisors, drawing on the above shareholder activist cases, the success of private equity governance, and experiences within our group, developed over several dozen posts and other writings a ten point model of reform for public company boards. The model can be downloaded here, and will be summarized below. Boards would be wise to take note in creating value for shareholders.

1. Value Creation and Maximization: The board, led by the Chair, should set the standards for a vigorous value creation process, establish ambitious value creation criteria, and lead management to develop an optimal value creation plan. The board should approve the plan and its milestones, monitor progress regularly, and call for prompt corrective action to ensure goals are met, including increased goals as new unplanned/unanticipated opportunities arise.

2. Hold Management to Account: Reporting format and information flow should provide frequent, timely and accurate information to the Board on plan progress and any variances. Boards will need to be smaller and meet more frequently. Management must provide concrete responses on how shortfalls will be corrected, by whom and when.

3. Pay for Performance (and only performance): The Board should establish value creation plan execution to simple, straight-forward performance metrics so there is no ambiguity, as to management and shareholders, between management wealth creation and the performance and increase in equity value of company. Pay should be straight-forward: with a concrete timeframe; with substantial but reasonable/proportional-to-performance reward to the CEO; with a long term period; with high hurdles (e.g., earnings growth %, revenue growth %, return on equity %); and with one of the targets relating to performance of company to greater market. The CEO should receive a portion of grant for performance below target, but a high threshold should be in place below which CEO receives nothing.

4. Ethic of Personal Responsibility: Directors should put themselves and their personal interests and resources at risk for the ultimate good of company and collective interest of all shareholders. Conflicts of interest and related party transactions should be managed transparently and rigorously.

5. Active Investing in the Boardroom: Each Director should purchase shares directly from personal funds commensurate with his or her savings capacity. Shareholders or their designated appointees should be represented on the Board.

6. Selecting the Right Chair: The Chair should be selected, with shareholder approval, on the basis of mindset, leadership, an understanding of value creation process and the capital markets, the ability to view things holistically, an ethic of accepting personal responsibility, industry experience, and no desire for the CEO role. The Chair, next to CEO, is probably the most important decision a board makes.

 

 

7. Selecting the Right Directors: “Independence” of Directors should have an objective as well as a subjective basis (e.g., not just judged from board’s perspective, but from reasonable person standard). Directors should be selected and assessed on basis of industry experience and track record, value creation process experience and mindset, shareholder representation and a culture of equity ownership, entrepreneurial culture, and specific functional skills.

8. Board Engagement: A robust debate and review of plan execution should be a primary board meeting agenda item. Regular and robust communication between the Board and executive team, including open communication below the senior management level, in large part should not focus on “oversight” but on engaging others in the organization in regard to their role in the company’s business and value maximization plan.

9. Shareholder Accountability: Regular director-shareholder contact (in person and electronic) should occur absent management. Each director should be elected each year by a majority of votes cast. Shareholder nomination of directors, with thresholds and holding periods, should occur to enable nomination and recall of Directors by key long-term Shareholders.

10. Monitoring and Compliance: Independent assurance should be provided to the Board over all material risks and internal controls. All risks, not just financial, should be identified and assured.

When you look at each of the situations that shareholder activists involve themselves in, every one of the above 10 reforms have been inadequate by all of the boards collectively of the above companies. Further, a private equity form of governance, on which the above is based, has been shown to result in three times the enterprise value of public company peers.

There are numerous other public companies that are similar to the most acute identified above.

Governance reform will not be solved by more regulation focusing on compliance or trying to prevent failure. Governance reform needs to be shareholder-driven and focus on success.

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Bribery, Cyber-Security and Derivatives: Is Internal Audit up to the Task?

Do internal auditors have the resources, skills and authority necessary to do their job? I wonder. I was asked recently to be an expert witness in an alleged bribery case. Internal audit is one of the first places I look to when assessing governance failure because they are the eyes and ears of the board.

I asked a question recently at two auditing conferences I spoke at. How many auditors use Twitter? In both cases, only one hand went up. Yet we know cybercrime is widespread, is under-reported, and management may not even know it is happening. It is a top concern of boards. How can internal auditors assure internal controls – not only over cyber-security but social media – when they themselves may be technically illiterate? IT literacy and data mining were two of the top skills required by internal auditors in a recent survey.

What about derivatives used by traders? How many auditors understand the use of derivative products such that they can attest to the internal controls over their use? The responses I received from my audiences were not encouraging.

What about corruption risk? How do auditors treat working notes, delegation to foreign auditors, language barriers, and do they even understand foreign practices? Do they visit the jurisdiction or audit from an office in Canada? The OSC came out with a scathing report recently about emerging market risks, chastising not just boards but the audit and underwriting professions.

What about fraud? Evidence from the conference board is that many whistle-blowing programs don’t work and aren’t used. Now whistle-blowers can go directly to the SEC in Washington, completely by-passing possible retaliation, flawed investigations or toxic workplaces.

Auditors cannot choose which internal controls they validate. Regulatory authorities are clear: every activity of every entity should fall within the scope of the internal audit function. This includes compensation structure of risk-takers. Combined assurance over all material risks should be undertaken.

Management may have vested interest in starving internal audit or compromising their objectivity with management responsibilities. Regulators have been clear here also: auditors, both internal and external, must maintain their independence from audited activities. They cannot assess their own work.

If the internal audit function is weak, or the chief audit executive does not have the experience or stature, or management disregards internal audit findings, this is the fault of the audit committee and the board. The audit committee should approve the head of internal audit, his/her compensation structure, the budget, work-plan and most of all the independence of the internal audit function. If the audit committee and ultimately the board does not ensure this, it is not doing its job. When or if governance failure happens, scrutiny will follow.

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Derivatives May be Ungovernable

The recent loss of 2Billion dollars by JPMorgan confirms what is now a blindingly obvious governance reality. Board of directors do not understand derivatives and cannot control management’s use of them. The same may be said for regulators.

One job of a board is to identify risks and ensure a proper system of risk management. If you cannot do this, you should not be on a board. This means that a director needs to assess the adequacy of the design and effectiveness of internal controls to mitigate the risks. Of the over 300 interviews I have undertaken in my research, including directors of large banks, only one director claimed to understand complex derivatives. How can directors assess internal controls when they do not understand the very instrument itself?

Other than Jamie Dimon, CEO of JPMorgan, not a single director of the board has any experience in banking. See the roster of directors here. Even if some directors were from the sector, it is debatable whether they would still understand the complexities of these products. For a basic explanation of what derivatives are, see here. U of T Rotman professor John Hull, a derivatives expert, has stated in an email to me “There is no question in my mind that a large financial institution should have on its board people (perhaps 2 or 3) who understand derivatives and other complex financial products.” Unless bank boards that oversee derivatives are prepared to have subject matter experts on their board who can effectively question management and insist on proper risk controls, other governance or oversight structures are needed.

Not only are boards incapable of controlling derivatives, but regulators may not be any better. Warren Buffett has said “Central banks and governments have so far found no effective way to control, or even monitor, the risks posed by these contracts. In my view, derivatives are financial weapons of mass destruction, carrying dangers that, while now latent, are potentially lethal.” See Warren Buffett on Derivatives.

The question is what have we learned from 2008? Banks are bigger than ever, with most American mortgages concentrated in only a handful of banks, yet the risky bets and use of complex derivatives continue. Harvard law professor Elizabeth Warren yesterday called for a new version of the Glass Steagall Act. Yet independent Senator Bernie Saunders pronounced that Wall Street “runs” the Senate, implying that any attempt at further regulation would be forestalled. Mitt Romney has vowed to unwind Dodd-Frank on his first day as President. Look at the long list of political donations made by JPMorgan in 2011, here. And this is just one bank.

If derivatives are going to continue, regulatory conflicts of interest need to be addressed and boards need to have the directors with the expertise to oversee them.

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The Battle for CP ~ Welcome to the Great (and Cozy) White North, Mr. Ackman

By now, you may have heard that Canadian Pacific CEO Fred Green, Chairman John Cleghorn, and four other CP directors have resigned or will not stand for re-election, to make way for Pershing Square’s Bill Ackman and a new slate of CP directors – and a new approach to corporate governance in Canada.

The Pershing Square bid is the perfect storm for what is wrong with Canadian corporate governance: (i) the lack of attention to strategy; (ii) the lack of shareholder accountability; and (iii) the lack of directors with domain expertise. It represents a tipping point for any board in the way it does – or should do – business in Canada.

Lack of Attention to Strategy

The “Dey” Guidelines are now almost 20 years old. They are outdated. Much has changed in corporate governance. Canada needs revised and updated guidelines to the 2005 National Policy, which incorporated many of the Dey guidelines. The Dey guidelines from 1994 contain six words on strategy: “adoption of a strategic planning process,” which is inherently ambiguous. The 2005 National Policy is not much better, adding that the board must approve a strategic plan at least annually. (Emphasis added).

This approach to strategy is wholly inadequate, and the consequences are obvious. In an Institute of Corporate Directors session I facilitated of ninety-four directors last week, when a question on the board’s role in strategy was asked, two panelists deadpanned “we do it in a superficial way” and “it doesn’t happen.” Boards have become obsessed with compliance at the expense of value creation for the company and shareholders.

The research – from Ernst and Young, Egon Zehnder and McKinsey for example – confirm that a more engaged board under a private equity governance model will outperform their public company peers, by a factor of three to one. This outperformance under a Bill Ackman model cannot be ignored by public companies. For academics who desire to show a more causal link between governance and performance, as do I, it should not be ignored either.

The deep dives and due diligence conducted by Pershing Square – over 100 pages in total – should be conducted by boards if they are doing their job, and wish to keep hedge funds from knocking at their door. But there is code like “nose in fingers out” or “micro management” used by Canadian CEOs and directors themselves that keeps directors from performing their strategic role.

The evidence of CP is a case example: Seven COOs and CFOs were replaced in the last five years; CP has consistently underperformed across its peers, including its Operating Ratio; and yet CEO Fred Green met 17 of 18 objectives set by the CP board. And the board moved those targets, resulting in the cost of management as a percentage doubling.

Public company boards need to be much more engaged in strategy, and demanding of management. As reported in the Journal of Applied Corporate Finance, value may be “left on the table” ~ which would invite sophisticated investors like Bill Ackman to come in.

I have reviewed public and private plans by activist shareholders and private equity firms and there is no comparison to the often “superficial” (to use a word from above) approach to strategy typically taken by public company boards. There is absolute clarity under private equity what management is held responsible for, and variances to be reported in advance to – and understood by – the board. Boards of this caliber are much more engaged and focused on shareholder value. No stone is left unturned.

Lack of Attention to Shareholders

Second, many public boards in Canada do not meet directly with shareholders, or if they do, it is behind closed doors – the “cozy” Canadian way. Bill Ackman did not accept this and was unwilling to compromise or go away. This cozy environment has to change, including shareholders asserting themselves much more. And lawyers cannot unduly influence this communication.

Most importantly, Canadian shareholders should have proxy access, or the right to nominate directors of their choosing and put those directors on to the proxy circular, which is another American development that makes sense. It should not take Pershing Square, a 14% shareholder of CP, CP’s largest, a long, protracted, expensive proxy battle to implement governance change. Vote counting, majority voting, plurality voting, etc., are window dressing. Shareholders should have the right to nominate directors to boards and fire directors who do not perform, with ease and transparency. The threshold should be low, or even based on the company’s largest shareholders.

In addition, Canadian directors need to have a % of their net wealth at stake in the boards on which they sit, for true shareholder accountability and alignment. This does not mean directors receiving shares for board service, but actually issuing a check from their savings. The CP board owned 0.2% of stock and it was given to them, not bought. If one director, had $100M of his or her own wealth invested, the CEO would be replaced, Pershing Square said.

Lack of Attention to Domain Expertise

Lastly, the entire board of CP, other than the CEO, did not have rail experience prior to Pershing Square’s involvement. This is a direct consequence of the Dey guidelines from 1994, even though the research does not support independent directors and firm performance. The reason is that if directors do not understand the business, or industry, they are under-engaged in strategy and even their ability to monitor is compromised. They don’t understand. Look at the board of JPMorgan, which lost $2B last week. Other than the CEO, not even a single director has banking experience. If a director does not have experience in the sector, they cannot identify the risks.

Pershing Square’s directors have been selected on the basis of railroad expertise, restructuring expertise, shareholder representation, entrepreneurial culture and a culture of equity ownership and shareholder value creation. What a breath of fresh air. Boards would be wise to take a page from the Bill Ackman playbook, or shareholders should themselves.

And, most of the above Pershing Square directors are from Canada. The notion that we have a talent shortage is a myth. If the board’s desire is for a “CEO,” then there may be a shortage, but the evidence from Stanford University is that CEOs do not make better directors. There is plenty of talent in Canada, and boards need to reach into the C-suite and into shareholder communities. And they need to diversify to mitigate groupthink. The directors exist. My own database contains hundreds.

The Need For New Guidelines

Shareholder accountability, strategic engagement, and director experience and skills, all point to shortcomings that are non-existent or short-changed in the Canadian corporate governance landscape. This is exactly what Bill Ackman brings to the table. Welcome to Canada, Mr. Ackman.

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